All new equipment sold by Dolphin Fitness is covered by a minimum one year parts and labour cover. In many cases the warranty is greater than this.

The warranty on equipment we sell varies from manufacturer to manufacturer. It can include a full on site repair facility or a ‘back to base’ warranty. In some cases, where there is a minor fault, the manufacturer will send a part by mail for the customer to fit.

No goods will be accepted into our warehouse without prior authorisation from Dolphin Fitness. Dolphin Fitness will then repair or replace the equipment with an equivalent or better model and deliver the goods back to the customer at our expense.

You must keep all packaging

Under the terms of warranty you may be required to pre-pack any faulty items in the original packaging for return.

Product suitabilityProduct suitability

All products on Dolphin Fitness website are designed for Home use and carry a Home use warranty only, unless stated otherwise. Equipment purchased from our website and used in a non domestic environment will render the warranty null and void unless the equipment description states it is suitable for commercial use.

If you are planning to purchase equipment for Commercial use, or have any questions regarding the warranty for commercial equipment, please contact us and we will do our best to advise you on the most suitable equipment for you.

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